PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

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IT guys don't have time for Christmas decos😁 ... See MoreSee Less

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IT guys dont have time for Christmas decos😁Image attachment

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3 days ago
My favourite topping on raisin toast... thermal paste & extra raisins... yum😆

When a circle graph is actually a Pi chart😏 ... See MoreSee Less

5 days ago
When a circle graph is actually a Pi chart😏

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Reviews

Highly recommend Jeff at PC Sanity. He was recommended to us by many locals when we needed to get a laptop screen replaced. He had great communication and the work he completed was excellent quality. Will certainly be going to Jeff for any PC/Laptop needs in the future!
Belinda Davis
When my computer failed I found Jeff on our local facebook page. He proved to be very patient with my limited IT skills and most helpful to solving the problems that arose. At all times he kept me updated with the progress of the repairs and when the bill arrived it was much better than expected. I'm happy to recommend Jeff for any computer issues.
Helen F
Very friendly and knowledgeable. Happy to take the time to talk to you about computer stuff in layman's terms. Easy payment options and great operating hours to suit busy people.
Michelle Bouwhuis
Very professional and also very patient with a novice. Ensuring I get the best advice and service, when I was purchasing a new laptop, protection for the device. Prompt and reasonably priced service. I would happily recommend to others.
Denice Reese
Jeff is awesome and is always so helpful. He is professional and efficient. I would highly recommend him to anyone who is wanting help from an IT expert!
Kerryn Morris
PC sanity is the go to for all of our computing needs. We have been customers for many years and I cannot recommend highly enough. Thanks Jeff.
Home repair
I would just like to say thanks to PC Sanity for the computer help we now have a wonderful working computer for our 6 children.

Thanks again
Stew
PC Sanity has a wealth of knowledge and access to the latest technology that helped me make the best laptop purchase for our needs. PC Sanity took away the stress when I lost data and went above and beyond to help me get back on track with my computer technology. I recommend this company as they offer a professional and friendly service every time.
Melissa Carroll